Terms & Conditions

Last Updated: March 2026

These Terms and Conditions govern your use of the website colorpapers.co.in and the services provided by Color Papers. By accessing our website or using our services, you agree to these terms.

1. Services

Color Papers is an e-commerce company that sells a wide range of products — including premium imported goods, stationery, office supplies, home essentials, lifestyle products, and more — through our own online stores on Amazon, Flipkart, and other marketplaces. We manage our own import/export logistics, warehousing, fulfillment, and customs clearance. Our internal technology platform integrates with authorized marketplace APIs for order management, inventory synchronization, analytics, tax invoice generation, and tax compliance for our own seller accounts. All operations are subject to applicable Indian and international trade laws and tax regulations.

2. Eligibility

Our services are available to individuals and businesses that are legally permitted to engage in import/export activities in India. You must provide valid identification, GST registration (where applicable), and IEC (Import Export Code) as required.

3. Orders & Payments

• All quotes are valid for 7 days unless stated otherwise
• Payment terms will be specified in individual service agreements
• Prices are subject to change based on exchange rates, duties, and shipping costs
• All applicable customs duties, GST, and taxes are the responsibility of the buyer unless explicitly included in the quote

4. Shipping & Delivery

• Delivery timelines are estimates and may vary due to customs, weather, or logistics factors
• We are not liable for delays caused by customs authorities or force majeure events
• Risk of loss transfers to the buyer upon delivery to the specified address
• Shipment tracking information will be provided for all orders

5. Customs & Compliance

We assist with customs documentation and clearance, but the accuracy of product declarations and compliance with import/export regulations remains the buyer's responsibility. We reserve the right to refuse shipments that may violate any laws.

6. Marketplace Data Usage

Color Papers uses authorized marketplace APIs to manage our own seller accounts. When interacting with our website or purchasing our products:

• We access marketplace data through official APIs solely for the purpose of managing our own Color Papers seller accounts, including order fulfillment, tax invoice generation, and tax remittance
• All marketplace data is handled in strict compliance with the respective marketplace's developer agreements and data protection policies
• Customer Personally Identifiable Information (PII) obtained through marketplace APIs is used solely for order fulfillment and customer service
• We do not sell, rent, or share marketplace customer data with unauthorized third parties
• All marketplace operations comply with applicable marketplace policies and seller agreements
• Data handling is governed by our Privacy Policy, Data Protection Policy, and Acceptable Use Policy

7. Data Protection Obligations

Both parties acknowledge their respective obligations under applicable data protection laws including India's Digital Personal Data Protection Act, 2023 (DPDP Act), the Information Technology Act, 2000, and GDPR where applicable. Our complete data protection practices are detailed in our Data Protection Policy.

8. Limitation of Liability

Color Papers's liability for any claim related to our services shall not exceed the service fees paid for that specific transaction. We are not liable for indirect, consequential, or incidental damages.

9. Prohibited Items

We do not handle the import or export of prohibited goods including but not limited to: illegal substances, weapons, counterfeit products, hazardous materials (unless specifically authorized), or items banned by Indian customs regulations.

10. Intellectual Property

All content on this website, including text, graphics, logos, and design, is the property of Color Papers and is protected by Indian copyright and intellectual property laws.

11. Confidentiality

Both parties agree to maintain the confidentiality of all proprietary and sensitive information shared during the course of business. This includes but is not limited to: marketplace account credentials, API tokens, customer data, business strategies, and pricing information. Confidentiality obligations survive termination of services.

12. Dispute Resolution

Any disputes arising from these terms or our services shall be resolved through arbitration in Mumbai, Maharashtra, in accordance with the Arbitration and Conciliation Act, 1996. The laws of India shall govern these terms.

13. Contact

For questions about these terms, contact us:

Color Papers
Email: support@colorpapers.in
Phone: +91 94296 93042
Address: 3rd Floor, Vrindavan Building, Om Saidham Mandir Marg, Survey No. K-3970, Opp. Namaskar Restaurant, Mira Road East, Mira Bhayandar, Thane, Maharashtra 401107, India